Last Updated On: Sep 16, 2008

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HostGator-Review

Shared Web Hosting

General Overview

Although 1&1 is the largest shared web hosting provider in the world, Host Gator is the largest cPanel host in the world. Since 2002 they’ve experienced massive growth thanks to their award-winning web hosting packages and they now host over 850,000 domain names belonging to over 100,000 customers.

Reliability

Host Gator takes pride in their large customer base, and this shows through the strong amount of returning customers they have. Over 100,000 clients are happy with Host Gator’s world class servers and their 99.9% uptime guarantee. Host Gator is so confident that you will find success with their top of the line servers and data center that the CEO, Brent Oxley, will personally speak with you if you have a problem – all you have to do is ask. When the CEO guarantees intense reliability, you don’t have much to worry about.

Value

For those of us who shy away from commitment, Host Gator has an interesting solution – a no-contract, month-to-month billing cycle for their entire inexpensive web hosting package selection. If you combine this with their plans’ affordable prices, exceptional features, and 45 day money back guarantee, you’ll be left with a product of superior value.

Control Panel

With every Host Gator account comes a fully customized cPanel which gives you detailed access to website statistics, web mail and a host of other features like blogs, forums, portals, guest books, FormMail and 2 different website builders. Add that to the fact that you’ll gain full access to over 4000 professional web templates, and you’re left with great hosting packages by any standard. Host Gator’s cPanel also gives you access to countless scripts that many webmasters will find useful.

Customer Support

Yes, many web hosting providers may claim that they offer 24/7 support, yet when you phone at 3am on a Sunday with crucial problems to fix, you seem to wait on hold forever until you just hang up. Host Gator isn’t one of these companies. You can rest easy knowing that you will be able to speak live with someone 24/7/365 – their office is staffed continuously throughout the day and night and support staff are readily available through Live Chat help, e-mail ticket system, over the phone toll free.

How do they score?

Price Value      10 / 10
Performance     9.9 / 10
Reliability     10 / 10
Customer Support     10 / 10
Control Panel     10 / 10
User Feedback    9.8 / 10

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